Cloud Telephones expects surge of demand for hosted VoIP as PBX contracts come to an end

December 9, 2015

The New Year is likely to see many more businesses switch from traditional telephony systems to more flexible and manageable hosted VoIP solutions

Romford, 09 December 2015 – Cloud Telephones, the specialist VoIP and connectivity services provider, is predicting a surge of activity for its reseller partners around the year-end as PBX maintenance and support contracts come to an end and businesses look to switch to hosted voice services.

Most PBX contracts run for three or five years and the last time they were up for renewal, businesses were uncertain about whether or not they should commit to IP-based telephony. But attitudes have changed and this time around, most companies will abandon the old systems and switch over to hosted voice services, says John Carter, Managing Director of Cloud Telephones.

“Earlier in the decade many business people were still wary of moving all their telephony over to IP, either because they could not get sufficient bandwidth at an affordable price, or they thought VoIP did not deliver high enough quality and reliability. Now that faster and more affordable broadband is widely available, and there is much greater confidence in hosted services, most of the businesses reaching the end of their PBX contracts are definitely going to make the switch to VoIP.”

Cloud Telephones says resellers should start contacting businesses in their locality as soon as possible, as many PBX maintenance and support contracts will finish in December. “While hosted VoIP solutions can be deployed quickly, any business that is looking to update its phone system in January will need to start thinking about it now. Resellers that want to make the most of the potential should start running local advertising and marketing campaigns without delay”, says Carter.

The company is offering free marketing support for resellers that are keen to promote upgrades to hosted services. Cloud Telephones has its own marketing engine and vast experience in generating leads on a localised basis. It already works with scores of resellers across the UK, helping them to find new business, assess customer needs and manage provisioning and billing processes.

Selling hosted VoIP is profitable business, Carter notes, and often opens up a wider set of opportunities for resellers. “As well as the initial commissions, resellers will generate regular monthly, recurring income from all their VoIP sales, and once customers have embraced hosted voice they are often keen to go further and look at other online services, such as cloud backup and Office 365. We are already helping many resellers develop their subscription business and with almost every customer, VoIP is the starting-point.”

Cloud Telephones offers a number of leading hosted telephony services, including Gamma’s Horizon, which provides comprehensive and highly-flexible fixed and mobile telephony capabilities and simple, web-based management. Customers pay on a per-seat basis and as they do not need to buy a PBX, there is no need for any significant investment in hardware or for financing.

For more information on hosted voice services, resellers can call Cloud Telephones on 01708 776005 or visiting

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About Cloud Telephones
Cloud Telephones is a services distributor specialising in hosted telephony, applications and services. It works with the UK’s leading providers of telecoms, broadband and mobile networks to bring resellers the best solutions the industry can provide. It offers bespoke telecoms solutions that are right for the needs of individual customers and partners, backed by unrivalled business and technical support. It also provides resellers with access to a proprietary billing platform that is able to consolidate voice, data and mobile billing onto a single bill. This benefits the end customer by providing a simple, cost-efficient and effective way to manage all their voice and data services. Cloud Telephones is a business unit of DMSL, the specialist connectivity provider. Resellers that want to find out more about Cloud Telephones, can call 0844 561 6653 or visit

Media contact:
Vicky Thrower, Head of PR
Tel: 01708 776005